Non-punchout Users - Register now for the new Dematic Spare Parts Shop by June 30th, 2023!
The new Dematic Spare Parts Shop is currently live, providing you with a simple, modern eCommerce experience when replenishing spare parts. With this new online platform, you have access to our more than 100,000 part numbers at your fingertips whenever you need, ensuring your operations are always on.
All users will automatically be redirected to our new Spare Parts Portal from dematic.com. If you have not already, please register today.
- Register for the new site at https://parts.dematic.com
- Click the Login button and then click on "Register now." You will only need to verify and register your company email once. You must verify with the code first BEFORE entering your name and password choice in the fields below.
- Once registration is complete, use the “Account” drop-down menu on the homepage and select “Login” to begin seamless ordering. We ask that you place all further spare parts orders through the new portal, not the previous site.
Important: All current users must register for the new site. Our previous spare parts online portal is no longer available, so we ask that you please complete registration and begin using the new site.
All current spare parts orders will be transferred to the new platform and are tied to your account automatically. Your order history will be visible on the new platform under Account/My Orders.
If you have questions regarding the new Dematic Spare Parts Shop or the registration process, please contact us at partslogin@dematic.com. We appreciate your partnership as we introduce this site and improve your overall experience with Dematic’s spare parts replenishment.
Thank you,
Your Dematic Spare Parts Team
Request Login - Parts Customer Portal
To request credentials for access to the Dematic Customer Portal or if you are encountering issues with your web account, please send an email to PartsLogin@dematic.com that includes:
* Your phone number
* The full ship-to address for any parts that may be ordered
* Any site address code that may apply such as DC3803, ABC9, etc.
Website accounts are only available for existing customers, and after review you should hear back within one business day.
Thank you.
(if you have questions about existing orders placed online, via PO, or other media, please use the general email address shown below)
Dematic reserves the right to grant or restrict access to its web site(s) for any reason. Please be sure to request access using your work email account, as logins will not be granted to gmail, yahoo, or other generic domains.
